Institute for International Research

Human Arc (established 1984 in Cleveland, OH) provides comprehensive Part D Solutions^SM and dual eligibility outreach, retention and documentation/adjustment services to Medicare Advantage and prescription drug plans, as well as dual status re-determination programs for Special Needs Plans and Supplemental Security Income enrollment assistance to Medicaid managed care plans.  Among the fastest growing companies in its area, Human Arc has established numerous performance benchmarks and now employs hundreds of professionals across many states.  Human Arc helps clients optimize their fiscal health in the marketplace while improving quality of life and healthcare access in the communities they serve.  Web site: www.HumanArc.com/healthplans.

DMW Worldwide LLC is a full-service direct response advertising agency with offices in Wayne, PA and Plymouth, MA. DMW specializes in insurance advertising to both the over and under 65 individual markets as well as small group. Ranked in Advertising Age’s “Top 50 Direct Marketing Agencies” list, DMW offers strategic planning, creative, database management, broadcast, media, production (both print and film), fulfillment, and internet marketing. With over 22 years of experience in health care marketing, DMW provides outside the box thinking inside the rules: complianced copy ready to go to market and designed to bring in leads and sales.

MedicareCRM is the most trusted solution among managed care organizations for compliant automation of marketing, call center, sales and enrollment operations. Engineered by Medicare Advantage Plans, in cooperation with CMS, MedicareCRM integrates campaign and event management, call center scripting, lead management, fulfillment, broker auditing, grievance tracking and real-time enrollment reconciliation. The MedicareCRM platform has proven to dramatically lower member acquisition costs while promoting compliance, enrollment growth and member retention.