Event Overview

STAND OUT IN A WORLD OF COMMODITIZATION
  • It is a known fact – the greatest innovations have taken place during recessions. Whether you are a
  • service or product based company, working in a B2B or B2C market, the time has come to transform
  • your business. Whereas products are commoditized, services are not- there is a clear link between
  • your customer’s experience and the bottom line. Attend to Find Out More.
CreateDifferentiate
Elevate ROI


At Service Innovation You Will Receive:
  • The benchmarks, solutions and tools you need to strengthen customer relationships though services and positively affect the bottom line
  • Hands on experience: more interactive sessions to master the service innovation process
  • Novel methods to prove to your managers the ROI of service innovation
  • Live demos of prediction markets and service artifacts
  • The latest on social networks and co-creating with your customer to drive loyalty
 
 
NEW FOR 2009

SERVICE
INNOVATION

is CO-LOCATED with

VOICE OF YOUR CUSTOMER CONFERENCE

Where Insight Meets Innovation. Get the cutting-edge VoC techniques necessary to implement customer-centric service innovations in one place.

Sign up for the All Access Pass and get admittance to more than 40 presentations.

Two conferences in one!

Download Confrence Brochure
Webinar

View the recording
of our recent webinar:
Standing Out in a
Commoditized World