Chris Conley, Associate Professor of Design & Innovation, IIT Institute of Design Describe your dream service: So much of our lives have become digital that I would love to have an online service that gives me access to all of my information, projects, emails, and personal media from anywhere! My life would feel less fragmented and I wouldn't have to worry about where I created something or stored it. Brand/Product I love: Kidrobot http://www.kidrobot.com/ Service I love: Wufoo.com for online questionnaires. Sunset Foods in Libertyville, IL. for grocery shopping. Childhood Ambition: Build new things that i love and a business around it. Teach others to remove the mystery of things. How you get your inspiration/What inspires you? Looking at animated film making,game design & production, and emerging technologies for the entertainment industries. Shelley Evenson,Associate Professor & Director of Graduate Studies, Carnegie Mellon University Describe Your DreamService: travel packing service—allmy essential cosmetics and supplies fit in a stunning quart bag andmatching case that adds to the beauty ofmy bathroomatmy destination.The service would also have an inventory of allmy clothes andmake a suggested packing list so I don’t have to think aboutmost of it—just the exceptions! Brand/Product I love: iPhone Service I love: Starbucks Childhood Ambition: To be the first industrial designer on the Tonight show or become an attorney for the Coast Guard. How you get your inspiration/What inspires you? My students are a great source of inspiration, but I always find getting out in the world with real people and observing the everyday helps to reframe“what could be”. Claudine Feibusch, Strategy/Project Management, Wells Fargo Describe your dream service: Reliable, predictable, customer centric Brand/Product I love: Wells Fargo Service I love: FedEx Childhood Ambition: Change the world How you get your inspiration/What inspires you? Compassionate people Melissa George, Program Director, Consortium for Service Innovation Describe your dream service: Anticipating my needs before I know I have an issue Brand/Product I love: Ritz Carlton Hotels Service I love: Zappos and Nordstrom Childhood Ambition: To be an Olympic gymnast How you get your inspiration/What inspires you? Exploring new ideas and places
Peter Hand, (former innovation consultant for Dow Corning) & Senior Portfolio Management Consultant, Fujitsu Consulting Brand/Product I love: Coke because of what it is But – Dow Corning for how hard they worked at transforming it. Talk about taking a risk! Service I love: Customer Loyalty – hotels, car rental, airlines (once upon a time) Childhood Ambition: Experience Diversification,new people, places, things How you get your inspiration/What inspires you? Helping people companies do thing differently, things they have not done prior,making different decisions Steve Josey, Senior New Product Portfolio Manager, Crowe Chizek and Company LLC Brand/Product I love? Digital Video Recorder (DVR) Service I love: Fatwallet.com Chris McCarthy, Director, Innovation Learning Network, Kaiser Permanente Describe your dream service? Anything that anticipates my needs…I’m not picky! Brand/Product I love: Post-It Notes Service I love: ReFresh Spa (San Francisco,CA) Childhood Ambition: Marine Biologist How you get your inspiration/What inspires you? Smiling faces from the last innovation and driving in pure blissful silence. Matt Maleska, Designer/Researcher, Mayo Clinic Describe your dream service? Universal health insurance Brand/Product I love: my iPhone (it was a special gift) Service I love: Health care at the Mayo Clinic Childhood Ambition: To do something meaningful with my career How you get your inspiration/What inspires you? My colleagues at Mayo Rich Rischling, Program Manager, Customer Education & Innovation, John F.Welch Leadership Development Center ("Crotonville"), GE Describe your dream service: Virtual general contractor – an easy and inexpensive way to get my home improvement projects outsourced to the right providers without having to go through a lot of the headaches or cost involved in finding and scheduling the various services Brand/Product I love: GE (of course!) Service I love: venere.com (easy short-term apartment rentals for vacations with great, unbiased reviews)… it’s changed the way I vacation in Europe Childhood Ambition: to be a teacher or actor… so my job is the closest equivalent to doing both while remaining in the corporate world How you get your inspiration/What inspires you: Traveling and meeting new people is a constant source of inspiration… you never know what connections you may find Olivier Toubia, DavidW. Zalaznick Associate Professor of Business, Columbia Business School Describe your dream service: reliable IT support Brand/Product I love: One laptop per child initiative Service I love: Zipcar Childhood Ambition: being a CEO How you get your inspiration/What inspires you? anywhere / anything
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