THOUGHT-LEADERS & ACADEMICS Jeneanne Rae, Co-Founder & President, PEER INSIGHT Katie Waterson, Director, Consulting Services, PEER INSIGHT Olivier Toubia, Associate Professor of Business, COLUMBIA UNIVERSITY Chris Conley, Associate Professor of Design & Innovation, IIT INSTITUTE OF DESIGN Shelley Evenson,Associate Professor & Director of Graduate Studies, CARNEGIE MELLON UNIVERSITY Melissa George, Program Director, CONSORTIUM FOR SERVICE INNOVATION Dr. Peter E. Harland, Founder & Owner, HARLAND MEDIA & HARLAND CONSULTING & PRESIDENT OF PDMA E.V. (FOR GERMAN SPEAKING COUNTRIES) Gerry Katz, Executive Vice President, APPLIED MARKETING SCIENCE, INC. Greg Fitzgerald, Account Executive, APPLIED MARKETING SCIENCE, INC. Noël Adams, President, PHASE FORWARD LLC Karie Starrett, Product Launch Consultant, PHASE FORWARD LLC
FINANCIAL SERVICES & RETAIL Ric Carey, Executive Vice President, UMPQUA BANK Claudine Feibusch, Strategy, Project Management, WELLS FARGO Kelly Hanick, Senior Vice President, Customer Service, CHASE CARD SERVICES Bob Thacker, Senior Vice President of Marketing, OFFICEMAX
HEALTHCARE/PHARMACEUTICAL Matt Maleska, Designer/Researcher, SPARC Innovation Program, MAYO CLINIC Chris McCarthy, Director, Innovation Learning Network, KAISER PERMANENTE
BUSINESS SERVICES/ INTERNET/MANUFACTURING Steve Josey, Senior New Product Portfolio Manager, CROWE CHIZEK & COMPANY Richard Notargiacomo,formerly the Director Integrated Product & Delivery, EASTMAN KODAK Peter Hand, former innovation consultant, DOW CORNING Rich Rischling, Program Manager, Innovation, John F.Welch Leadership Development Center ("Crotonville"), GE Fred Grafton, Manager of Innovation for the Future, CATERPILLAR Javier Flaim, EVP of Innovation, Partner, 321LAUNCH!
COMPUTER HARDWARE/SOFTWARE SERVICES Mohammad Marashi, VP, New Product Development, INTELSAT James C. Spohrer, Ph.D.Director Service Research, IBM ALMADEN RESEARCH CENTER Joe Pinto, Senior Vice President for Customer Advocacy, CISCO SYSTEMS |