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Day Two
Day Two
Wednesday, August 20, 2008
8:30
Morning Coffee
9:00
Keynote: From Strategy to Profitability—Selling to Women Delia Passi, Author, “Winning the Toughest Customer: The Essential Guide to Selling to Women”
10:00
A Portfolio Approach to Segmentation in the Automotive Industry Will Neafsey, Consumer Analytics Manager, Brand Strategy and Operations, FORD MOTOR COMPANY
10:45
Networking Break
11:15
Engaging the Workforce to Create Great Customer Experiences Jessica Rivera, Assistant Vice President, Marketing – Customer Experience and Innovation, ALLSTATE INSURANCE COMPANY
12:00
How Do You Create Meaningful Customer Brand Connections Using Segmentation as tthe Backbone?
Will Spivey, Managing Partner, TRONE, INC.
Tom Minsel, PhD, Director, Marketing Analytics, TRONE, INC.
12:45
Lunch
1:45
Potential-Based Segmentation of Retail Trade Areas: A Marketing Investment Model Jim Sellers, Manager, Retail Growth Marketing, FEDEX SERVICES/FEDEX KINKO’S
2:30
Inspiring Organizational Change Through Segmentation Nicole Davis Granese, Director, Consumer Marketing, HAGGAR CLOTHING CO.