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Joju Mangalam

Joju Mangalam

Speaker Joju Mangalam of ebay.comWednesday June 25th, 2008 | 11:00-11:45am
ROI Calculation for Integrated Marketing Campaigns

Joju Mangalam, Senior Manager of Marketing Analytics, eBay.com

As the leader in Ecommerce, eBay.com spends significant amount in integrated marketing campaigns. Majority of this spend goes towards Internet Marketing, while the rest goes to Relationship Marketing and Mass Media. ROI calculation methodologies for each marketing channel is different because of the very nature of each channel. This presentation will outline eBay’s framework to make sense of ROI’s from different marketing channels making up an Integrated Campaign.

Learning Objectives:
• ROI calculation methodologies for Internet, Relationship, and Mass media channels
• Aligning individual channel ROI’s with overall business performance

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