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Glenn Johnston

Glenn Johnston

Speaker Glenn Johnston of KrollTuesday, June 24th, 2008 | 11:45-12:30pm
Competitive Intelligence for Marketing ROI

Glenn Johnston, Director, Business Intelligence and Investigations Practice, Kroll

Competitive intelligence should be an integral part of any marketing strategy. It can help to identify new markets, prospective competitors, disruptive technologies and other determinants of success or failure, and give management greater confidence in making strategic plans. On the tactical level, CI can address such issues as the competitors’ product and service features and pricing. CI-informed marketing can help a company differentiate its offerings accordingly and win market share.

Learning Objectives:

  • CI is more than competitor intelligence
  • Using CI to validate a marketing hypothesis
  • Using CI for impact assessment of marketing spend
  • A process as much as a product
  • Particularly valuable in emerging markets

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