The Market Research Event 2006

Track 1 Customer Focus: Information to Engagement
1:15	A Consumer Centric Look at Engagement Michael Pardee Senior Vice President, Research Scripps Networks, Inc. An Encore Presentation
2:05	How the Kaiser Permanente Process Utilizes its Customer Portal to Drive Culture, Initiatives and Results: Your Customer, A Click Away Chet Zaleksy President CMI Kate Turner Regional Dir Mkt Research & Strategic Analysis Kaiser Permanente Mid Atlantic
2:55	Turning Information Into Insight into Profits: One Company's Story James Corriveau SPSS Inc.
3:45	Using Online Communities to Listen to and Engage with Consumers David Shearon General Mills Siobhan Dullea Communispace
4:30	A Visionary Keynote Conclusion Peter Guber, Chairman and Chief Executive Officer Mandalay Entertainment Former Chairman and CEO SONY PICTURES ENTERTAINMENT

Customer Focus: Information to Engagement	Research for New Product Development & Innovation	Trends and Innovations in Tools and Techniques
Integration: Internal Disciplines	Analytics & Measurement	Best Practices