| Agenda at a Glance
Prepaid: Agenda at a Glance
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SUNDAY | MARCH 11, 2012
| 12:00 – 5:00pm |
Retail Gift Card Association meeting |
6:00 - 9:00pm |
Global Prepaid Exchange International
Prepaid@Home cocktail reception
Supported by CPI Card Group |
| 5:00- 7:00pm |
Early Registration & Welcome Happy Hour |
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MONDAY | MARCH 12, 2012
| 6:45 |
Golf Tournament Sponsored by  |
| 7:30 |
Registration Desk Opens |
| 8:00 - 12.00 |
Private Association Meetings
Incentive Gift Card Council Member Meeting
Retail Gift Card Council Board Meeting
Global Prepaid Exchange CEO Roundtable
Exact times to be confirmed by respective groups
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| 8:30 – 11:15 |
Latin America Prepaid Seminar
Latin American Prepaid Models: Regulatory, Market & Banking Trends Across the Region
Part I: Market Trends
Part II: Regulation
Part III: Program Management |
| 11:15 – 12:00 |
Distribution Case Study: PAYMENTEZ |
| 8:30 – 10:00 |
Workshop A
Social Media: The Landscape, 5 Important Trends for
Marketers, and Real-World Social Best Practices |
| 8:30 – 12:00 |
Workshop B
Taking your Prepaid Business into Europe |
| 8:30 – 10:00 |
Workshop C
Prepaid Blueprint: The Essential Components of a
Prepaid Program |
| 10:30 –
12:00 |
Workshop D
ABCs of Mobile Payments |
| 10:30 –
12:00 |
Workshop E
Prepaid Blueprint: The Essential Components of a
Prepaid Program (Repeat session) |
| 11:45 |
Private Executive Lunch |
| 12:00 |
Lunch for Morning Programming Attendees |
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| 12:30 |
Main Conference Begins
Kickoff Show! |
| 12:45 |
The New Players in Payments: How They are
Changing the Look and Feel of Commerce |
| 1:45 |
Social Media Keynote
Scott Stratten, UNMARKETING |
| 2:30 |
PANEL Social Media: Changing
the Prepaid Marketing Game? |
Private Afternoon Tea with
Scott Stratten |
| 3:15 |
Exhibit Hall Grand Opening
Prepaid Power Hour in the Exhibit Hall |
| 4:15 |
INNOVATION KEYNOTE:
Arianna Huffington, President & Editor in Chief,
HUFFINGTON POST MEDIA GROUP |
| 5:00 |
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| 5:45 |
Happy Hour in the Exhibit Hall
Private Executive Reception with Arianna Huffington *
Speed Networking
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TUESDAY | MARCH 13, 2012
| 7:30 |
Breakfast
Sponsored by  |
8:30 |
PANEL Serving the Consumer: At the Table with Consumer Advocates |
| Attendees are free to move back and forth between General Session and Regulatory Summit |
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GENERAL SESSION |
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REGULATORY SUMMIT |
| 9:15 |
BRANDING KEYNOTE
Jeffrey Hayzlett, Former CMO, Eastman Kodak |
9:15 |
Fallout from the CARD Act and
Dodd-Frank: The Impact on
Prepaid |
| 10:15 |
Networking Break Sponsored by  |
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 Private Executive Breakfast with Jeffrey Hayzlett |
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Denotes Private session with limited availability. See page 13 for details. |
| 11:15 |
PANEL
Branding & Prepaid: How Effective Communication Strategies Can Combat and
Differentiate your Product from Debit & Credit |
11:15 |
The Durbin Amendment:
Implementation Challenges and
its Effects on Prepaid |
| 12:00 |
ECONOMICS KEYNOTE
Wayne Best, Chief Economist, VISA INC |
12:00 |
AML and DCPA Compliance
Program Implementation and
Management Strategies |
| 12:30 – 2:00 |
LUNCH & Lunch Sponsored by  |
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Taking place during lunch: Private Executive Lunch Keynote
Hamish Taylor, Former CEO, SAINSBURY'S BANK; Former CEO, EUROSTAR; Former Head of Brand, BRITISH AIRWAYS |
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STREAMS BEGIN Sessions Sponsored by  |
Stream A
Keynote & Workshop |
Stream B
Latin American Prepaid
Summit (Part 2) |
Stream C
Surmounting Prepaid
Challenges |
Stream D
Innovations for Prepaid
Growth |
Stream E
Regulatory Summit
(Continued) |
NEXT BIG THING |
2:00 – 4:15
Customer Service
Keynote & Workshop
Robert Richman,
ZAPPOS INSIGHTS |
2: 00 – 2:45
Forecast: Sizing the
LatAm Prepaid Market |
2: 00 – 2:45
Combating Fraud in
the Retailer Payment
Environment |
2: 00 – 2:45
Building Loyalty
in Times of Tight
Margins |
2: 00 – 2:45
Complying with State
Consumer Protection
Laws |
2:00 – 4:15
Demos of the latest and
greatest game changing
Prepaid technologies!
In the Exhibit Hall |
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2:45- 3:30
Realties of GPR in
Latin America |
2:45- 3:30
Increasing Sales in
Third Party Programs |
2:45- 3:30
Cash Reloading
Strategies |
2:45- 3:30
The Fate of Payroll
Cards: Restrictions
and Regulations
Across the US |
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3:30 – 4:15
LatAm Case Study |
3:30 – 4:15
Closed Loop Rapidfire
Roundtable Industry
Think Tank |
3:30 – 4:15
Digital Incentives:
Adoption and
Acceptance in B2B
Market |
3:30 – 4:15
Emerging Payment
Systems: Legal,
Regulatory and
Compliance
Considerations |
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| 4:15 |
Networking Break and Cocktails in the Exhibit Hall Test Drive an Expert Schedule a meeting with experts in specialties including: Software & Processor Evaluation, Risk/ Fraud,
Mergers, Acquisitions and Investments, - International Prepaid, Compliance & Identity, NFC, Personalization, Digital Fulfillment,
Regulatory Compliance, International Expansion, Mobile Technologies
 A series of fast-paced presentations announcing leading companies' news, hot topics and innovations
Market Research Roundtables Acquire data on: Prepaid Disclosure, Underbanked market potential, Incentive Programs & Vendor Evaluation, Multi-Function Prepaid, Industry Metrics and Trends |
| 6:00 |
INDUSTRY NIGHT at Mix Sponsored by  |
WEDNESDAY | MARCH 14, 2012
| 8:00 |
Breakfast |
10:15 |
PANEL "We Want to do Mobile… Now What?!" |
| 9:00 |
TECHNOLOGY KEYNOTE:
Nick Bilton, NEW YORK TIMES |
11:15 |
PANEL Uncovering Mobile Payment Opportunities in Developed and Developing Markets |
| 9:30 |
PANEL
Prepaid In the Future: The Consumers, Products, and
Technology in 5, 10, 15 Years |
11:45 |
Google Wallet Case Study:
Mobile at the Point of Sale |
| 10:00 |
Private Executive breakfast with Nick Bilton |
12:15 |
Conference Concludes |
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Social Media Guru Keynote: Scott Stratten, “UnMarketing” What he’ll teach Prepaid Expo attendees:
Scott Stratten is the President of Un-Marketing. He is an expert in Viral, Social, and Authentic Marketing which he calls Un-Marketing. It’s all about positioning yourself as a trusted expert in front of your target market, so when they have the need, they choose you.
Formerly a music industry marketer, national sales training manager and a Professor at the Sheridan College School of Business, he has been running his “UnAgency” for 8 years which has become the place companies like PepsiCo, Adobe, Red Cross and Fidelity Investments come to when they need help guiding their way through the viral/social media and relationship marketing landscape and was voted one of the top influencers on Twitter. His clients’ viral marketing videos have been viewed over 60 million times even before YouTube existed.
His book “ UnMarketing: Stop Marketing. Start Engaging” became a national best-seller before it was released, and recently a Globe and Mail #1 Business best-seller, National Post, Amazon.com, Amazon.ca and Amazon UK best-seller. It was also just named one of the top business books of the year by 1-800-CEO READ and one of the top 10 books of 2010 by Under30CEO.com. He was just named one of “America’s 10 Marketing Gurus” by Business Review USA.
"An eye-opener of why, and how, we need to start shifting our marketing weight from the broadcast leg to the dialogue leg.″ Tom Moradpour, PepsiCo, International Marketing Director, Pepsi |
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Branding & Mobile Marketing Guru Keynote: Jeffrey Hayzlett, Chief Marketing Officer & Vice President, Eastman Kodak Company, 2006-2010; Best Selling author, "The Mirror Test"
What he'll teach Prepaid Expo attendees:
Evolving your marketing and product – with a focus on how mobile marketing is changing the game
Jeff Hayzlett characterizes big thinking. As CMO, Mr. Hayzlett was responsible for the company's worldwide marketing operations including the design and implementation of all marketing strategies, investments, policies, and processes. He led the company's efforts for Strategy
and Planning, Marketing Programs, Marketing Network Operations, Brand Development and Management,Business Development, and Corporate Sponsorships. He was also responsible for the company's Corporate Communications, Public Relations and Public Affairs organizations. Kodak's Board of Directors elected him a corporate vice president in October 2007.He has received numerous global marketing and business awards and honors, including the Frost & Sullivan Lifetime Achievement Award for marketing. He was named "Business to Business Marketer of the Year" by BtoB Magazine and "Direct Marketer of the Year" by the University of Akron Taylor Institute for Direct Marketing. In 2008, Mr. Hayzlett was inducted into the College of Business Administration Direct Marketers Hall of Fame. In June 2009, he was awarded the prestigious "G.D. Crain Jr. Award for Marketing
Jeff Hayzlett asks the questions that most business managers are afraid to ask. And as Jeff points out, if you aren't willing to look at what's working and what isn't - and then take the necessary steps to fix them - well, you and your colleagues and employees are in for a tough ride. Hayzlett has built his career on having the ability to get his people to look up and pay attention to the problems at hand. Hayzlett will show your company how to thoughtfully yet aggressively evaluate, deconstruct, and then reconstruct your business. |
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Company Culture and Customer Service Guru Keynote: Robert Richman, Zappos Insights
What he'll teach Prepaid Expo attendees:
How to create companies that foster passion and superior customer service, and how that translates into loyalty from
employees and consumers
*Keynote speech followed by Executive Workshop!*
Hear the incredible story and management techniques behind Zappos' Business credibility that led to them being rated #1 rated in customer service, and the commitment to values that consistently lands Zappos in lists of the Top Places to Work.
THEN…
Learn the management techniques and principals behind Zappos' success straight from the source in an interactive session designed for senior-level executives. Zappos' revolutionary management and business approach has become a highly sought-after source of organizational culture. Prepaid Expo brings Zappos to Prepaid's leaders to help establish teams and businesses that create market changers. Zappos Insights was launched by Zappos CEO because he wants everyone to love their work. In an hour and half, you will learn how to change your business and build the team that will share your passions in your company's success. |
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Technology Guru Keynote& Futurologist: Nick Bilton, lead technology writer/reporter for The New York Times, Design Integration Editor and the User Interface Specialist; author of I Live in the Future: & Here's How It Works.
What he'll teach Prepaid Expo attendees:
How to anticipate the technologies (and payment methods!) the consumers of tomorrow will be using
Nick Bilton is a journalist, designer, UI specialist, technologist, author, hardware hacker, and researcher. He is currently the lead technology writer/reporter for The New York Times Bits Blog, and a reporter for the paper. Bilton has worked in numerous different industries within the context of design, research and development, technology, and storytelling – all with a focus on how technology is shaping our brains and our lives. His work in the R&D Labs includes exploring and prototyping content and interaction on futuristic flexible digital displays, a vast array of mobile applications and devices, Times Reader 2.0, print-to-mobile SMS, Semacode integration, data visualization, content in the living room, and context aware sensors. Bilton is also the co-founder, with Michael Young, of Shifd.com, a startup within the New York Times that helps people move content easily between multiple devices.
Bilton is the author of I Live in the Future &Here's How It Works. The book explores the effects our bite sized culture is having on our brains—looking at key research taking place in neuroscience and memory labs around the world. He also explores how technology will affect our culture, work, and brains when we look two to twenty years out. |
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