NACCM 2010 Attendee Podcast Series
 | Julie Lodha Manager of Member Experience, AAA Arizona
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"I got a lot out of the NACCM the last couple of times that I've gone and I've really enjoyed it. I always come back with really good take-aways…" |
 | Rob Sader Service Provider Lead, JACADA
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"There are a number of companies that I'm working with today that are really focused on this space of understanding the most effective way to retain customers and provide exceptional satisfaction at the same time." |
 | Lisa Kleffner
Senior Project Specialist, Contact Channel, TARGET
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""I think our customers are increasingly become more savvy and the bar is continuing to rise." |