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We look forward to seeing you again next year at NACCM Customers 1st in November 2010
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Defending the Loyalty Function: Lessons from Chief Customer Officers
Speakers: Curtis N. Bingham, Founder, Chief Customer Officer Council and Barbara Stinnett, Former Chief Customer Officer, i2 and Silicon Graphics
Bill Price, Driva Solutions
Outsourcing and offshoring, insourcing and onshoring - so many choices, so little frank information

Toronto's Transit Commission Vows to Improve Customer Service
InsideToronto.com reports that the city's transit commission, Tor...
The Life Stage Marketing Summit Full Program and Early Bird Savings!
Understand and maximize your customer lifetime value by knowing y...
Delta Airlines plans $1 billion revamp of customer service, entertainment options over next 3 years
The New York Daily News reports that Delta airlines is planning a...
GM focuses on customer service
According to the Oakland Press, GM is now focusing on building qu...
Google's Nexus One Customer Service Problems
Infoworld.com reports that Google's Nexus One is causing some unf...