Welcome to Customers 1st

Thank you to all of you who attended Customers 1st!

See What Happened at the 2009 Customers 1st Event

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We look forward to seeing you again next year at NACCM Customers 1st in November 2010
	Stay Tuned for Announcements for next year's event including the 2010 venue & dates, program details & new speakers.

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Current Web Seminar

Real Business Results Through Enterprise Feedback Management: A Case Study with CareFusion
Date/Time: Thu, Mar 11, 2010 2:00 PM - 3:00 PM EST
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Testimonials from 2009

Archived Web Seminars

Defending the Loyalty Function: Lessons from Chief Customer Officers
Speakers: Curtis N. Bingham, Founder, Chief Customer Officer Council and Barbara Stinnett, Former Chief Customer Officer, i2 and Silicon Graphics
Bill Price, Driva Solutions
Outsourcing and offshoring, insourcing and onshoring - so many choices, so little frank information

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Engaging Shoppers with Every Step, Real Time
Stop & Shop/Giant has set out to improve its customer loyalty by ...
The world’s largest conference company announces the launch of the Performance Marketing Expo to be held this September in Miami
IIR (The Institute for International Research), the company respo...
Complimentary Webinar - Increasing Customer Satisfaction Through Enterprise Feedback Management
Real Business Results Through Enterprise Feedback Management: A C...
Business Week names Customer Service Champs
Business Week recently announced its Customer Service Champions. ...
Guru Session: ...Turning Audiences into Brand Ambassadors
Join us for "Spreading the Word: Leveraging Word of Mouth to Driv...

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