RECOMMENDED EVENTS
Day 1 Track 5
TOOLS, TECHNIQUES & TECHNOLOGIES
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1:30 - 2:15 |
Make Me Feel Important! Leveraging Technology to Enhance Customer Relationships at Mary Kay Inc. Kim LaRue, Director, Leadership Support Services, MARY KAY INC. Craig Carter, Manager, Business & Technology Services, MARY KAY INC. |
| 2:30-3:15 | Every Email Tells a Story, Don't It? Leveraging Simulation Technologies to Ensure You're Sending Customers the Right Message
Joseph LaTorre, Director of Design & Development, EMPLOYMENT TECHNOLOGIES CORPORATION Donna Gray, Director of Business Development, EMPLOYMENT TECHNOLOGIES CORPORATION |
| 3:15 | • Networking Break in the Exhibit Hall • Book Signing with Chip Bell |
| 4:00 - 4:45 | OPEN SESSION
If you are interested in speaking in this session, please contact Jon Saxe at jsaxe@iirusa.com |
| 5:00 - 5:45 | Translating Global Voice of Customer (VOC) into Bottom-Line Results: Leveraging Technology to Effectively Manage Staff & Assess the Needs of Customers
Charles (Chas) Grabon, US Service |