Bare Associates International, Inc. (BARE) is a global firm dedicated to providing organizations with key information regarding customer, guest and employee satisfaction and loyalty. 

BARE gathers the information needed to deliver excellence, increase sales, improve overall quality of performance, enhance customer loyalty and to retain and train employees, for companies worldwide. Our methods include mystery shopping, satisfaction surveys, intercept interviews, PhoneCheck, audits. 

Our sister company, Video Eyes, is the #1 video mystery shopping provider in North America.   Using hidden video equipment, along with demographically matched "shoppers", our service credibly documents the customer experience. Video shops validate sales and service techniques, increases staff productivity and empower front-line employees. Video learning transcends cultural and learning barriers, and allows your employees to determine their success in customer service and sales interactions.     

Our worldwide database of over 200,000 evaluators and auditors in over 160 countries can easily meet your demographic and location needs. Our reporting software is customizable and hierarchal, ensuring you will get the information you need, in the format you need it, days after our evaluation.

Are your clients happy? Together, BARE and Video Eyes can help you reveal the true nature of your business.

Beyond Philosophy works with clients who want to deliver great customer experiences.  We are fortunate to count among our clients some of the leading global companies in the world. Colin Shaw the founder of Beyond Philosophy has written two best selling books on the subject, Building Great Customer Experiences and Revolutionize Your Customer Experience and is currently working on a third book.

We provide the following services:

Strategic Guidance: Helping you establish strategies, using our unique methodologies, to build a great Customer Experience and generate additional profits.

Research: Thought Leading Original Research to keep you at the forefront of developments in the Customer Experience.

Education: A range of highly innovative and experiential in-house and public educational events that will equip you with the tools and techniques to enhance your Customer Experience.

Conference Speaking: Motivational and entertaining speeches that galvanise audiences into wanting to improve their Customer Experience.

Colin Shaw is a member of the National Speakers Association and the Professional Speakers Association.

Contact Us
Beyond Philosophy
1 Glenlake Parkway Suite 700
Atlanta, Georgia 30328
678 638 6162
Email: contact@beyondphilosophy.com               

Since 1931, Burke has provided decision support solutions to companies across all major industries. Burke's areas of focus include: Custom Marketing Research, Customer Loyalty & Relationship Management, Employee Engagement & Retention, International Research, Linkage & Integration, Online Research & Reporting, Qualitative and Burke Institute, the leading provider of research training and education.

CFI Group is a global provider of customer satisfaction research, analysis and consulting services. Through the application of our advanced models for predicting customer behavior, CFI Group clients are able to make decisions about resource allocation priorities by precisely identifying not only the key drivers of customer satisfaction but also their direct effect on financial performance.
 
The focus of CFI Group's methodology, technology, and measurement expertise is on strengthening customer relationships and improving shareholder value. CFI Group clients – which include such leading organizations as Best Buy, Domino's, ServiceMaster, UPS, the U.S. Government, BellSouth, British Telecom, Vodafone, and Yahoo! – use our services to improve customer strategy implementation, enhance pre-M&A customer asset and risk assessment, and gain competitive advantage.

Headquartered in Ann Arbor, Michigan, CFI Group has offices in 12 cities on four continents. For more company information, visit www.cfigroup.com.

CustomerSat is the leading provider of enterprise solutions for measuring, analyzing and managing action based on customer satisfaction and loyalty feedback. With advanced technologies and proven market research techniques, CustomerSat delivers feedback solutions enterprise-wide.  For news, product demonstrations and other company information, visit http://www.customersat.com/ or call 1.800.372.7772.

LRA Worldwide, Inc., is a leading consulting firm that specializes in Customer Experience Management, or CEM. We help companies design, implement and sustain the optimal customer experience across all experiential touch points, aligning organizations from the executive suite to the street around a shared vision and delivery of that experience.

CEM is a relatively new term with a number with a number of different interpretations in the marketplace. Our view of CEM, however, is quite simple. Every time a company and a customer interact, the customer learns something about the company that will either strengthen or weaken the future relationship and that customer's desire to return, spend more and recommend. CEM is about identifying each of these "moments of truth," ensuring that the company and its people, products, processes and culture are aligned across all of these "touch points" to best serve the customer... based on what is most important to that customer.

Mindshare Technologies' business monitoring survey tools help companies improve operational excellence and minimize customer attrition through personal customer involvement. Mindshare's proprietary survey technology captures customer feedback in real-time and immediately transforms it into actionable intelligence. Mindshare serves more than 25 industries including travel, hospitality, restaurant, financial, salon, automotive, and retail. Visit www.mshare.net.

At Tell Us About Us Inc. we help companies perform at their best. By engaging both customers and employees we help you to identify, set, and achieve key performance targets that drive growth and profitability. Further we equip your entire team with tools to simplify customer support, track performance, and share best practices. In essence we build and implement business intelligence platforms that provide the information required to achieve and sustain competitive advantage� and tha4s just the first 90 days. For more information, visit www.tellusaboutus.com.