RECOMMENDED EVENTS
Marquee Sponsor
http://www.maritz.comPeople can contribute much more to your mission, your business, and your bottom line than you realize. Maritz knows how to harness that untapped human potential. We help you understand, enable and motivate all the people who touch your business: employees, channel partners and customers.
Whether your business is financial, automotive, retail, pharmaceutical, or telecommunications, we have industry experience. This, paired with wisdom from decades of discovering the aspirations and desires that drive human behavior, allows us to create unprecedented results in unexpected ways. We open up new possibilities for success with research, learning solutions and motivation programs. Please visit http://www.maritz.com/
Loyalty Summit Sponsor
Synovate Loyalty is the global research and consulting thought leader in customer loyalty, helping organizations achieve their business goals through the creation of passionately loyal customers. Synovate Loyalty helps clients by designing and executing research programs to develop a customer loyalty strategy, by driving customer loyalty into business practices and processes, and by establishing monitoring programs and tools to keep loyalty strategies on track.http://www.synovate.com/loyalty
Caras Training helps develop the skills of customer care staff, salespeople and coaches in order to improve the quality of professional interaction. Since 1990, hundreds of firms in US and Canada have collaborated with the Caras creative training staff to customize and deliver learning programs for new hires, staff in transition and leadership. Results include reduced turnover, improved customer satisfaction scores, integration of appropriate sales behaviors into the service environment to increase revenue, and successful launching of new departments, new products and high impact coaching programs.http://www.carastraining.com
Employment Technologies
Employment Technologies Corporation is the world leader in simulation technology for pre-employment testing. Since introducing EASy� Simulations in 1988, Employment Technologies has consistently set industry standards for validity, fairness, service, quality, and value. EASy Simulations are proven to increase the accuracy of hiring decisions, reduce hiring time and costs, accelerate employee development, reduce employee turnover, and improve customer satisfaction ratings.
Excend Consulting Group
Hispanic Consulting--EXCEND provides consulting services to assist leading businesses in penetrating the Hispanic market in North America. Businesses that follow EXCEND's consulting guidance penetrate the Hispanic market 3 to 5 times faster than their competitors.
EXCEND clients receive expert assistance in attracting and retaining Hispanic customers by making improvements to their business in the areas of:
Product & Service Design
Distribution Methods
Merchandising/Sales Environment
Sales Techniques
Branding Practices
Advertising & Marketing
Personnel & Human Resources
Overall Cultural Appeal
GMI (Global Market Insite, Inc.)
GMI (Global Market Insite, Inc.) provides everything you need to conduct global market research with confidence. GMI Global Panels reach millions of households in 200 countries and territories, our service team is available 24x7x365 for interactive survey programming, dashboarding and more, and our technology powers every stage of the research process.
http://www.gmi-mr.com.jpg "Perseus")
http://www.perseus.comAn Inc. 500 company, Perseus is a global provider of web survey and enterprise feedback management solutions. The company develops and implements web-based market research surveys for organizations to identify employee, customer and partner needs, improve loyalty, maximize satisfaction and optimize growth. Perseus delivers survey software solutions to the general business, healthcare, education, government, and professional research markets. Perseus products enable business professionals to quickly and easily obtain, analyze and manage sophisticated enterprise feedback using intuitive web-based software. For more information about Perseus SurveySolutions call toll free (877) PERSEUS [877-737-7387] or email sales@perseus.com or visit us on the Web
http://www.perseus.com.
SPSS is a leading worldwide provider of predictive analytics software and solutions. The company's predictive analytics technology connects data to effective strategic action by drawing reliable conclusions about current conditions and critical future events. More than 250,000 commercial, academic, and public sector customers rely on SPSS technology to help increase revenue, reduce costs, improve important processes, and detect and prevent fraud. More than 95 percent of the Fortune 1000 companies are SPSS customers. Founded in 1968, SPSS is headquartered in Chicago, Illinois. For additional information, please visit www.spss.com.
http://www.spss.com
SafeHarbor Technology Corporation provides managed Web self-service environments that improve customer service while simultaneously lowering support costs. In as few as eight weeks, SafeHarbor designs, builds and optimizes Web-based customer support solutions for mid- to large-sized enterprises. SafeHarbor solutions integrate self-service into a multi-channel customer support strategy, enabling an understanding and optimization of the complete customer experience.http://www.safeharbor.com.jpg "Satmetrix")
Satmetrix is a software applications and consulting company that measurably improves customer loyalty for global 1000 companies, resulting in proven economic benefits. Satmetrix creates loyal customers for the world's leading companies with a market-proven combination of software, service, and consulting.http://www.satmetrix.com
Satmetrix Systems offers a rich suite of technology, methodology, services, and thought leadership to help companies understand what matters to their customers and how to focus on ensuring positive customer experience across all levels of their organization.
http://www.synovate.comFour years ago, Synovate was just beginning. Today we're the 8th largest research agency in the world, with an international network that spans 51 countries and 5,500 people. And we're still growing. Synovate gives clients a competitive advantage by providing world-class research solutions and techniques whether you're launching a new product, measuring brand equity, or strengthening customer loyalty bonds. Our expertise includes brand and communications, product design and development, customer loyalty, motivational, media, youth, and online research. Our global specialist divisions on key industries such as automotive and healthcare offer detailed knowledge and skills within these areas. Put our curiosity to work for your business. For more information please visit http://www.synovate.com/