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Informa Research Services is the premier provider of competitive intelligence, market research, and mystery shopping services to the financial industry. We provide strategic direction through the finest actionable market research.http://www.informars.com/
We have more than 25 years of experience designing mystery shop programs to address employee sales, service, compliance, fair treatment, customer satisfaction, closed account, customer retention, and competitive performance issues. We conduct daily surveys of all retail and business financial products, supporting the product pricing decisions of more than 3,000 clients, representing all 50 states, and including the top 25 financial institutions.
Offices in Seattle, New York, Los Angeles, and Atlanta.
http://www.cmbinfo.comChadwick Martin Bailey provides custom marketing research that helps leading companies solve their most challenging business problems and attack their best opportunities. Specializing in segmentation, brand, sponsorship/event ROI, customer experience, product development, and employee research, we focus on identifying the specific actions our clients can take to get, keep, and grow customers.
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Maddock Douglas, established in 1991, is the leading Agency of Innovation, helping clients take their products “from mind to market.” Using their proprietary Global Expert Network of over 6,000 entrepreneurs, professionals and specialists from 40+ countries as well as their social media expertise to accelerate new product adoption, they help firms break down the barriers to innovation. Together with 3-2-1 Launch!, their new product and services development division, they have created a company backed by the processes, people and expertise required to manage the most critical aspects of the innovation process. Maddock Douglas’ client list includes 20 of the top 100 global brands* and 10 of the Fortune 50 companies. *From Business Week’s list of top 100 brands. For more information, please visit www.maddockdouglas.com.http://www.maddockdouglas.com
http://www.maritz.comPeople can contribute much more to your mission, your business, and your bottom line than you realize. Maritz knows how to harness that untapped human potential. We help you understand, enable and motivate all the people who touch your business: employees, channel partners and customers.
Whether your business is financial, automotive, retail, pharmaceutical, or telecommunications, we have industry experience. This, paired with wisdom from decades of discovering the aspirations and desires that drive human behavior, allows us to create unprecedented results in unexpected ways. We open up new possibilities for success with research, learning solutions and motivation programs. Please visit http://www.maritz.com/
http://www.medallia.comMedallia provides enterprise-wide feedback solutions to enterprises of all sizes, spanning customer touchpoints across the globe in over 80 countries and over 30 languages. Medallia's on-demand software enables large and sometimes complex businesses to gather, monitor, and act on feedback from customers, partners and employees to drive satisfaction, loyalty and profit. These industry leaders, such as Fidelity Investments, Hilton Hotels, Jamba Juice and Gold's Gym are making their organizations even more customer-focused, and are improving the Customer Experience daily by holding every business unit at every touch point accountable.