Corporate Practitioners - Chris X. Moloney, Chief Marketing Officer, Scottrade, Inc.
- Karen Morris, Chief Innovation Officer, AIG
- Eric Lucero, Vice President, Marketing Strategies, Umpqua Bank
- Troy Stevenson, Vice President, Client Loyalty, Charles Schwab
- Lisa Ritchie, Head, Customer Knowledge & Insights, ScotiaBank
- Annette Whittemore, Vice President, Market Research & Development, JPMorgan Asset Management
- Cliff Hopkins, Senior Director of Marketing, PayPal
- Robin Beers, PhD, Customer Insights Manager, Wells Fargo
- Pamela Walshe, Manager of User Research, Wells Fargo
- Bob Hoppenstedt, Senior Vice President, Member Services, Bethpage Federal Credit Union
- Heather Duczek-Reynolds, PMP, Manager, Customer Experience, Farm Credit Canada
Industry Thought-Leaders - Arik Johnson, Founder & Managing Director, Aurora WDC
- Paul Lubin, Senior Vice President, Professional Researcher Certification, Informa Research Services
- Chris Conley, Research Professor of Innovation, Institute of Design, IIT Chicago
- Ainslie Simmonds, SVP, Chief Marketing/Product Development Officer, Investools
- Javier Flaim, Executive Vice President, Maddock Douglas
- Richard Brose, Senior Director, Strategic Consulting, Maritz Research
- Juraj Kavecansky, Ph.D., Director, Marketing Science, Maritz Research
- Dr. A.K. Pradeep, CEO, NeuroFocus, Inc.
- D. Randall Brandt, Ph.D., Vice President, Customer Experience & Loyalty, Maritz Research
- Rich Schreuer, Cheif Methodologist, Chadwick Martin Bailey
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