State of the Union and the Road Ahead
January 24, 2008 9:00 am
John Gorman, CEO, Gorman Health Group

How Medicare Advantage Plans Fit into the Future of Medicare
January 24, 2008 10:45 am
Brian Biles, MD, Professor of Health policy and Health Management, George Washington University

Healthcare Consumer Trends – Analyzing Consumer Behavior 2007 to Prepare Your Plan for 2009 with Harris Interactive
January 24, 2008 11:45 am
Katherine Binns, President Healthcare Research, Harris Interative

Track 2: Operation/Member Services
Member Interaction Management: 12 Month Plan for Enrollment and Retention Strategies
January 24, 2008 2:45 pm
BG Jones, Director of Business Development, Vangent, Inc.

Track 3: Quality/Networks
Disease Management Interventions – An Update on What’s Been Effective
January 24, 2008 3:45 pm
Bruce Smith, Chief, Nursing Home Services, Group Health Cooperative

Track 1: Marketing/Sales
Outsourced Sales and Compliance Medicare Advantage and Medicare part D
January 24, 2008 3:45 pm
Keitha Lackey, Sales Director, Consumer and Commercial Market, Horizon Blue