Bob Peixotto, Senior Vice President and Chief Operating Officer, L.L. Bean, Inc.
Jay Steinfeld, Founder and Chief Executive Officer, Blinds.com
Joey Fitts, Co-Author of the best-selling book Drive Business
Performance: Enabling a Culture of Intelligent Execution Todd Davis, Chief Executive Officer, LifeLock
Tom Collinger, Associate Dean of Student Services, Medill, Chair of the Integrated Marketing Communications program, Associate Professor & Sector Head of Direct, E-Commerce & Search Marketing, and Associate Dean of Medil School at Northwestern University

Candy Michael, VP Customer Feedback, AIG American General
Claire Howells, VP, Employee Engagement & Communications, Zions Bancorporation
Docia Michaels Myer, VP, Customer Experience, CPI Card Group
Greg Michaels, Director, Global Analytics Kraft Foods
Hoda Jawad, VP, Customer Loyalty, Ceridian Canada
Joe Arsenault, Senior Manager, Metrics/Reporting, Time Warner Cable
Krista Sheridan, Business Solutions, TELUS
Margaret Conley, Director of Consumer Insights, LEGO Group and LEGO System A/S
Michael E. Colbourn, VP Marketing, Sales and Communications, Stowe Mountain Resort
Scott Swift, VP, Customer Information, Hunter Douglas, Inc.
Simon Leech, SVP, Business Process Optimization and Customer Feedback Programs, AIG American General
Sudeep Haldar, Senior Director, Consumer Insight and Strategy, Kraft Foods
Tom Graves, Director, Customer Service, Carolina Biological Supply Company

D. Randall Brandt, PhD, VP, Customer Experience and Loyalty, Maritz Research
Kunal Gupta, PhD, VP, Decision Sciences, Burke