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Recommended Reading

Whitepaper:
"Defining Shopper Insights: Our Framework of Understanding"
Harvey Hartman of The Hartman Group

WSL STRATEGIC RETAIL VOLUME 14, ISSUE 5
May 2006.
Newsletter written by Wendy Liebmann.

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Online Documentation

This page will be used to provide paid delegates of the conference with access to any presentations that were not included in the conference documentation. Only paid conference delegates have permission to access IIR online documentation.

While these presentations were not available to be included in your conference documentation, IIR is pleased to make them available to all conference delegates through this web site.

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Multi-Channel Shopper Segmentation
Wednesday, July 11, 2007 3:45 p.m.
Todd Hale Senior Vice President, Consumer & Shopper Insights ACNielsen Homescan & Spectra

Why and How We Purchase: The Psychology of Shopping Behavior and Consumer Decision Making
Wednesday, July 11, 2007 4:30 p.m.
Dr. Kenneth C. Herbst Assistant Professor of Marketing, Babcock Graduate School of Management Wake Forest University

What's "In-Store" for Retailers? How Shoppers are Driving Change at Retail
Friday, July 13, 2007 10:30 a.m.
Kristin Boyle Director, Market Research American Eagle Outfitters

Beyond Listening: How Giant Is Evolving Consumer Insights into Action
Thursday, July 12, 2007 11:30 a.m.
Sharon Eiswert Director, Consumer Research Giant Food Stores, LLC

Creating Category Growth by Understanding the Three Types of Shopper Motivations
Friday, July 13, 2007 2:20 p.m.
Michael L. Howatt Vice President, Strategic Consulting & Analysis Synovate
Joel Rubinson Senior Vice President, General Manager Solutions Synovate

Best Practices in Shopper Insights: A Case Study Examination of a Shopper Marketing Capability
Thursday, July 12, 2007 5:15 p.m.
Dan Peterson Vice President & Managing Director, Shopper Insights TNS Sorensen
Philip McGee Director, Shopper Insights Campbell Soup Company

The Interaction of Store Design, Shopper Behavior and Category Sales
Friday, July 13, 2007 3:15 p.m.
Herb Sorensen President TNS Sorensen
Mark Heckman Vice President of Marketing Marsh Supermarkets, LLC

In Your Purse: Archaeology of the American Handbag
Friday, July 13, 2007 3:15 p.m.
Kelley Styring Principal, Consumer Strategist InsightFarm, Inc

From Demand to Purchase: Measuring, Modeling, and Managing Shoppability
Wednesday, July 11, 2007 11:30 a.m.
Raymond R. Burke E.W. Kelley Professor of Business Administration, Director, Customer Interface Laboratory Indiana University