Home

For over a decade, the SHOPPER INSIGHTS IN ACTION conference has
pushed the industry forward by being 100% focused on activating insights at retail.
This year join us on a strategic quest for holistic HUMAN INSIGHT.

See all of the Shopper Insights in Action 2013 confirmed speakers to date

We know that in order to influence, change or unlock new opportunities, it's more than understanding shopping, it's about understanding people.

The #1 Industry Human Insights Focused Event

Every July in Chicago the industry meets to champion the value of activating intelligence for basket growth – and every year the industry works to create common language and share best practices at the Shopper Insights in Action Conference. The industry's most trusted shopper agenda is designed for the entire Shopper Team, with collaborative sessions and practical lessons. Shopper Insights in Action draws more than 700 Shopper Marketers, Research and Insight Executives, Category Leaders and Merchandisers. See how here.

ALL NEW BONUS CONTENT FOR 2013: The Strategic Selling Summit designed around shopper marketing, category leadership, analytics and strategic merchandising.

Tackling the Most Provocative Themes
for all Key Stakeholders:

  • Shoppers as People
  • Omni-Channel Retailing
  • The New Face of Segmentation
  • The ROI of Customer Loyalty
  • The Move to Standardize Industry Language
  • Creating Industry Standards
  • Being Data-Rich and Insight Poor
  • Gameful Engagement
  • The Transition from "Asking"
    to "Listening" and "Observing"
  • Does Emotion Trump Function
  • Customizing and Personalizing
    Customer Experiences
  • Trust as the new Social Currency
the 2013 Agenda
Download Brochure Register Contact Us © 2013 IIR Holdings, LTD. All Rights Reserved.