Shopper Insights

Agenda at a Glance

Agenda at a Glance

Print Agenda PRINT AGENDA

SUNDAY, JULY 11, 2010- PRE-CONFERENCE WORKSHOPS:
Select ONE Afternoon Workshop. Following the workshop, join us for the BONUS KEYNOTE
WORKSHOP A: 1:00 – 4:30 PM
Right Tool, Right Job: Connecting Key Retail Business Issues to Research Objectives and Methodologies
  • Dr. Raymond Burke, INDIANA UNIVERSITY
  • Dr. Candace Adams, SMARTREVENUE
  • Mark Edwards, RED DOT SQUARE SOLUTIONS
  • Elissa Moses, EMSENSE
ORWORKSHOP B: 1:00 – 4:30 PM
Timing It Right: Creating Smarter Shopper Marketing Plans
  • AnnaMaria Turano, MCAWORKS
Bonus Keynote & Wine Tasting 5:00 – 6:30 PM
FOR 3-DAY ALL-ACCESS PASS HOLDERS
The Psycho-Sensory Phenomenon: How it Drives Consumer Preferences and Behaviors
  • Tim Hanni, NAPA SEASONING COMPANY
6:30 - ANNUAL ROCKIN REUNION & FIRST TIMERS’ SOIREE
DAY ONE: MONDAY, JULY 12, 2010 | The Summits
8:00Morning Coffee & Registration
9:00 KEYNOTE: The Consumer Impact of a Scent Trail
  • Tracy Pepe, NOSE KNOWS CONSULTING, Author, So, What’s All the Sniff About?
10:00 KEYNOTE: Alien Vision Revolution
  • Mark Changizi, Author of The Vision Revolution
11:00Networking Break & Making It Count Networking Series Part 1
 STORE DESIGN &
THE EXPERIENCE
REVOLUTIONARY
RESEARCH TECHNIQUES
PRIVATE LABEL INSIGHTS
& OPPORTUNITIES
BRAND IDENTITY & PRODUCT INNOVATION
11:30Integrating a Holistic View of the Shopper and the Underlying Motivations to Buy
  • Dr. Alexander Linder, SWAROVSKI
Making Shelf Space Work Harder By Leveraging Shopper Insights
  • Joe Bourland, KIMBERLY CLARK
  • Pranay Agrawal, FRACTAL ANALYTICS
Changing the Face of Retail
  • Doug Palmer, A&P
  • Perry Seelert, UNITED*
Retailer Driven Innovation and Branding
  • Mike Kitz, OFFICEMAX
12:25------------------------------------------------------------------------------------- Lunch -------------------------------------------------------------------------------------
1:30Creating Inspiration in the Aisles
  • Liz Mohr, CONAGRA FOODS
  • Donna Wydra, IPSOS
Quantifying Multi-Channel Personas to Drive Initiative Focus
  • Colin Hynes, STAPLES
How Branded and Private Label Can Work Together to Achieve Category Goals
  • Thomas Ewing, T. MARZETTI COMPANY
Avoiding the Insight Abyss: How to Safely and Consistently Deliver Game-Changing Ideas
  • Javier Flaim, MADDOCK DOUGLAS
2:25The New C-Store Customer: A Look from Behind the Counter
  • Mike Doherty, COLE & WEBER UNITED
  • Daniel Berkal, THE PALMERSTON GROUP

PANEL: Kraft, Wendy's and Turtle Wax Incorporate Customer Participation and Transform What It Means to Listen

  • Daren Herbert, TURTLE WAX
  • Jan Trent, WENDY'S
  • Chris Hjorth, KRAFT FOODS
  • Moderated by Bill Alberti, COMMUNISPACE
Power Label Potential: Leveraging Private Label Insights to Chart a Path for Growth
  • Marissa Sison, MARS PETCARE U.S.
A Conversation with...
  • Erik Keptner, GIANT FOOD STORES
  • Interviewed by Christopher Durham, MYPBRAND.COM
3:20Customer-Centric Flow & Adjacency Reinvention
  • Kathleen Leischen, OFFICE DEPOT
Innovative Qualitative Approaches to Understand Retail Experiences
  • Kim White, Shopper Research Manager, GOODYEAR
Do Consumers Feel the Same Way About Brands Today Compared to a Year Ago?
  • Brendan Light, BUZZBACK
  • Anne-Marie Davidson, REI
Shopping Cart Wars: Parents vs. Kids
  • Mary McIlrath, Vice President of Qualitative Research, C&R RESEARCH
4:05Afternoon Networking Break
4:30Registration for 2-Day Passes
4:35

 Concluding Keynote – for Summit Attendees Only: Engaging Shoppers with Every Step, Real Time

  • Erik Keptner, STOP & SHOP

5:30Keynote – open to 2 & 3-day passes: The Marketers Guide to Hooking-Up with Gen Y
  • Kit Yarrow, GOLDEN GATE UNIVERSITY & Author of Gen BuY: How Tweens, Teens and Twenty-Somethings Are Revolutionizing Retail
6:15----------------------------------------------------------- Cocktail Party Sponsored by Tobii Technology-----------------------------------------------------------
DAY TWO: TUESDAY, JULY 13, 2010 | The Conference
7:45Registration
 Morning of Keynotes
8:00Decoding the Post-Recession Shopper – What Do They Really Want?
  • Lori Aulfinger, THE PROCTER & GAMBLE COMPANY
9:30Live for the Moment – or Plan for the Future? The American Psyche in Two Acts
  • Lee Eisenberg, Author, Shoptimism
10:00Networking Break in the Innovation Hall
10:30 Retail Relevancy: The Result when Insights Drive Innovation 
Joe Jackman, Chief Marketing Officer, DUANE READE,  a WALGREENS COMPANY
11:30Who Put the Monkey in the Driver’s Seat?
  • Dan Ariely, Author, The Upside of Irrationality
12:30Lunch
1:30Dessert & Coffee In the Innovation Hall
 NEXT & BEST PRACTICESACTIONING THE INSIGHTSWHAT’S NOW,WHAT’S NEXT…
THE RETAIL LANDSCAPE
RETAIL ACTIVATION
2:00Path to Purchase: How to Integrate Shopper and Consumer Insights to Impact the Shoppers' Journey
  • Jessica Ellickson, THE COCA-COLA COMPANY
The Path of the Eye in Shopping/Purchasing
  • Herb Sorensen, TNS SORENSEN
  • Jacob Suher, TNS
The Power of Social Media: Driving Shoppers to Retail, from the First Point of Contact to Point of Sale
  • Mary M. Rodgers, CUISINART & WARING
Increasing Center-Store Traffic: New Research Defines How In-Aisle Merchandising Attracts Shoppers
  • Michelle Fenstermaker, WD PARTNERS
2:55Understanding Trip Segmentation & Shopper Insights to Increase Conversion & Build Traffic
  • Mike Pishvanov, MCNEIL CONSUMER HEALTHCARE
Reset! Engaging Consumers and Growing Market Share in the "New Normal"
  • Jon Giegengack, CHADWICK MARTIN BAILEY
  • Steven Dennis, SAGEBERRY CONSULTING, formerly with NEIMAN MARCUS
Avoiding Channel Migration: Regaining Control over Differentiation
  • Bill Chidley & Kris Medford, INTERBRAND DESIGN FORUM

Eye Tracking Reveals the Way of the Future Shopper: From Eyes to Mind to the Heart

Barbara Barclay, TOBII TECHNOLOGY

3:50In-Store Metrics & Measurement
  • Autumn McDonald, KRAFT FOODS
Principles of Optimization: Understanding How to Break Through and Connect with Relevant Messaging
  • Randi Moore, MARKETING DRIVE
PANEL: Common Ground for Shared Retailer & Manufacturer Growth
  • Moderator: John Dranow, SMARTREVENUE

Panelists:

  • Katie Pollock, FAMILY DOLLAR
  • Cindy Casper, SAM'S CLUB
  • David Morita, recently with WALMART
Real-World Learning Labs for Continuous Innovation at Retail
  • Priya Baboo & Dr. Rajeev Sharma, VIDEOMINING CORPORATION
4:35Making It Count Networking Session Part 2
5:05Keynote Getting to Grips with Unplanned Buying: In-store Purchases Result from Out-of-Store Decisions
  • David Richard Bell, WHARTON SCHOOL, UNIVERSITY OF PENNSYLVANIA,
  • Michael Twitty, UNILEVER AMERICAS
6:00------------------------------------------------- ALL STAR PARTY - where your favorite baseball team's cap-----------------------------------------------
DAY THREE: WEDNESDAY, JULY 14, 2010 | The Conference
7:30Morning Coffee & Continental Breakfast
 Morning of Keynotes
8:00Discover JCP
  • Mike Boylson, JCPENNEY
8:45

Fire Starters: The Future of Retail

  • Geoff Sherman,WALGREENS
  • Aaron M. Arter, HOME DEPOT
  • Traci Milholen,WESTFIELD, LLC
  • Britney Cooke, COOKE'S FOOD STORES
  • Moderated by Al McClain, RETAILWIRE.COM
9:30Between the Shopper and the Shelf: Using Point-of-Purchase Insights to Elevate the Shopper Experience and Win the Purchase Decision
  • Vince Salyards, Senior Manager of Customer Insights, PEPSICO
  • Jennifer Avery, SVP Shopper Insights, SMART REVENUE
10:15Break in the Innovation Hall
 NEXT & BEST PRACTICESACTIONING THE INSIGHTSWHAT’S NOW,WHAT’S NEXT…
THE RETAIL LANDSCAPE
RETAIL ACTIVATION
10:45Back-To-Basics: Using The Store As A Consumer Demand Laboratory
  • Jeff Friedlander, MEYERS RESEARCH CENTER
  • Lois Seidl, MEYERS RESEARCH CENTER
The Ultimate Integrated Marketing: Bridging the Gap between Brand, Digital and In-Store
  • Abbey Dryden, PROCTER & GAMBLE
  • Suzy Cox, CARLSON MARKETING WORLDWIDE
The Future of Shopping & Shopping Innovation
  • Lewis Paine & Mike Kassab, GfK CUSTOM RESEARCH
Nestlé’s New Merchandising Location Strategy Wins with Retailers
  • Russ Onish, DREYER’s GRAND ICE CREAM/ NESTLÉ USA
11:40Category Leadership to Transform Consumer Interest to Shopper Purchase
  • Matt Walker, CLIFFSTAR
Reinventing the Dairy Department: A Case Study in Leveraging Shopper Insights to Reinvent a Perimeter Department
  • Scott Dissinger, DAIRY MANAGEMENT, INC.
  • Bruce Vierck, RTC
Getting Persona: How GSK is Busting Silos and Generating a Holistic Understanding of Consumers While Enhancing Retailer Relationships
  •   

    Andrea Harkin, GLAXOSMITHKLINE
    • Julie Wittes Schlack, COMMUNISPACE

The Future of Online Shopping & Its Impact on Offline
  • Traci Milholen, WESTFIELD

 

12:20------------------------------------------------------------------------------------- Lunch -------------------------------------------------------------------------------------
1:00---------------------------------------------------------------- Dessert & Coffee in the Innovation Hall ----------------------------------------------------------------
1:30Holistic Solutions on a Global Level: End-to-End Insights to Activation
  • Brian Berlin, BEAM GLOBAL SPIRITS & WINES
  • Tom Moseman, ENVIROSELL
Accelerating the Activation Process. A Hormel Foods Case Study
  • Bob Samples & Bob Pepper, HORMEL
Shopper Insights at the Speed of Business
  • Ellen Furuya & Michelle Laslo, PEPSICO
  • Patricia Hughes, VISION CRITICAL
CLOSED
2:25Foundations of Navigation: Tangible Insights in a Virtual Environment
  • Kim Leintz, KIMBERLY CLARK
  • James Sorensen, TNS
Is there a Secret Formula? Building Point of Purchase Ads that POP!
  • Karen Gryson, Director, THE COCA-COLA COMPANY
CLOSEDCLOSED
3:10Transition to Concluding Keynote
3:20Concluding Keynote: Trends + Insights = Inspiration
  • Jennifer Wong, MUSE
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