| Agenda at a GlanceAGENDA AT A GLANCE FOR THE FRONT END OF INNOVATIONFor full session details, please download the conference brochure. | Monday, May 3, 2010 | Your Options - Select 4 Summits Or Set The Stage With An In-Depth, Comprehensive FEI Framework Workshop | 1 The Annual VOC Summit: Customer/User Inspired Innovation | 2 The Beyond “Open ”… Summit: A Partnership Journey Towards Collaborative Innovation | 3 The Annual Service Innovation Summit: Moving You and Your Team Beyond Incremental Service Improvements | 4 Eco -Innovation Summit: Meaningful Economic, Social and Environmental Innovations to Enhance Value | | 8:00 Opening Remarks And Conversations | 8.30 How Global Macrotrends Are Reshaping The Desires Of Tomorrow’s Consumers Tom LaForge, Coca-Cola | 8:30 Learnings From A Decade Of Open Innovation At DSM Robert Kirschbaum, DSM Innovation Center | 8:30 Open Data = Citizen Innovation Through Apps Peter Corbett, iStrategyLabs - Co-creator of Apps for Democracy Panelists:Apps for Democracy winners Zvi Band, skeevisArts Brian Sobel, innovationGeo | 8:15 The Eco-Innovation Imperative - Motivations, Influences And Drivers. Presentation and Exercises by: Totti Könnölä PhD, Author, Eco - Innovation: When Sustainability And Competitiveness Shake Hands | 9:00 The Future Of Open Innovation at Unilever Gail Martino, Unilever | 9:30 Networking Break | 10:00 Customer Inspired Innovation Tom Ouellette, InterContinental Hotels Group | 10:00 PANEL - Critical Lessons On Open Innovation Moderator-Stefan Lindegaard, Panelists: Chris Thoen, P&G & Jeff Bellairs, General Mills | 10:00 Bridging Digital And Physical Services Mark Jones, IDEO | 10.00 Providing Inspiration: Making It Happen - Stories From The Field Featuring Case Studies From Service, B2B And B2C Companies. Presentations from: William J. Schulz, Dow Corning, Faith Taylor, Wyndham Worldwide, John Bradshaw, Shaw Industries | 10:45 Driving Innovation With Consumers Who Inspire, Create And Innovate Emmanuel Laroche, Symrise & William MacElroy, Socratic Technologies | 11:00 Engaging Academia As Critical Partners In Creating Intellectual Property Najib Abusalbi & Garfield Bowen, Schlumberger | 10:45 A Conversation With: Matt Calman, Bank of America & MIT Media Lab | 11:30 The Power Of Social Media For Customer Driven Innovation Scott Hirsch, Get Satisfaction | 11:30 The VC & Joint Ventures Perspective Stephen Socolof, New Venture Partners, Lisa Su, Freescale Semiconductor | 11:30 Mobile Payment Innovation Prakash Hariramani, Visa | 12.15 Luncheon | 1:15 Benefit-Driven Breakthrough Innovation Alastair MacGregor, Innovia Technology Ltd | 1:15 PANEL - Increasing Value Through Continuous Open Innovation Improvement Moderator- Matthew Heim, NineSigma, Panelists: Blaine Childress, Sealed Air, Tom Esselman, Hallmark Cards, Graham Mott, Philips Consumer Lifestyle | 1:15 Harnessing the Power of an army of innovators; Driving business value through collaboration and Ideation within your organization John Caldwell, former, Leapfrog | 1:15 Re-Framing The Why: The New Bottom Line. Metrics That Matter Paul Alvarez, MetaVu Additional Perspectives from: Dow Corning, Wyndham Worldwide, Shaw Industries | 2: 00 Using Virtual Reality To Improve Shoppability Kim Lentz, Kimberly Clark | 2:15 Interactive & Collaborative Discussion On The Challenges Of IP | 2:00 Energizing And Delivering Innovation Through Functional Fusion-Gsk Alli Case Study Raj Mishra, GlaxoSmithKline | 2: 45 Networking Break | 3:15 intuitlabs.com - A Discovery And Learning Platform That Drives Speed And Growth Michelle Makowski, Intuit | 3:15 Innovation In An Enterprise 2.0 World Fabrizio De Pasquale & Michael Heiss, Siemens | 3:15 Bringing Innovation To A Technology - Enabled Service For Seniors Bill Prenovitz, Philips Home Healthcare | 3:00 Provide The Paths To “How”? Strategies For Transformation Jeb Brugmann, Author, Welcome to the Urban Revolution & Founding Partner, The Next Practice |
| 5 8:00-4:00 All Day In-Depth Workshop : A Comprehensive Framework For The Front End Of Innovation Geoff Waite, Vice President, Innovation and Industrial Application, Sagentia, Inc. & Dan Edwards, Vice President, Innovation & Technology Management, Sagentia, Inc.
| | 4:00 Summits & Workshop Concludes - Head to Boston World Trade Center for Kick-off Keynotes | 4:30 More Meadows - Robin Chase, Founding CEO, Zipcar and GoLoco | 5:15 Unreasonable Behavior - A Driving Force For Innovation? Mark Harrison, Packaging and Innovation Director, Diageo Eric Wilkinson, Head of Product Development, Cambridge Consultants | 6:00 Welcome Reception in the Pavilion |
| Tuesday , May 4, 2010 | | 7:45 Opening Remarks | 8:00 Innovation Is Only Successful When It Is “On Code” Clotaire Rapaille, President and CEO, Archetype Discoveries Worldwide, Author, The Culture Code: An Ingenious Way to Understand Why People Around the World Live and Buy as They Do | | | 9:00-10:45 Success through Synergy: The Wisdom of Crowds | 11:15-1:00 Scenario Planning: Authoring The Future | 2:00-3:45 Technology Led Innovation: Tapping What’s Next | 4:15-6:00 Revealing the Magic: The Importance Of Design | | KEYNOTES | 9:00 James Surowiecki
Author, The Wisdom of Crowds | 11:15 Steven B. Johnson
Author, The Invention of Air & The Ghost Map | 2:00 Dr. Sophie Vandebroek
CTO , Xerox & President, Xerox Innovation Group with Michael Furst, Xerox Research Center | 4:15 William Setliff
Vice President, Marketing, Target Moderated by Ryan Jacoby, IDEO | | | 10:00 REED Sessions Begin | 12:15 REED Sessions Begin | 3:00 REED Sessions Begin | 5:15 REED Sessions Begin |  | Collective Intelligence Turbocharges Innovation: The Science And The Practice Moderated by: imaginatik | Communicating Worlds 2020 Magnus Karlsson, Ericsson Small, But Heading For The Big Time: The Future Of Nanotechnology Olga Patel, Nestle USA Future Management To Identify & Monitor Trends In The Future Radar Maria Tagwerker, DOKA | Almost Realtime! How Successful Startups Run The Frontend Jürgen Seitz, United Internet Media Placelab - MIT’s Live-In to Explore New Technology Kent Larson, MIT Suspension Of Disbelief - Coaxing A Glimpse Of The Future Voice Of The Customer Jim Block, Diebold Incorporated | GET INVOLVED! Contact Lisa Deutsch at 646.895.7482 or via email at ldeutsch@iirusa.com |  | Prediction Markets Tina Brown-Stevenson, Ingenix, a UnitedHealth Group Company | How Global Economic Trends Will Shape the Future of Innovation Steven Faktor, American Express | Case Study Of Disruptive Technology Steve Sasson, Inventor of the digital camera, Kodak | Inside Google’s Design Innovation Process Charles Warren, Google |  | How Customers Are Inspiring Major Brands Via Online Communities Moderated by: Bill Alberti, Communispace - Linda Huard, Kotex, Kimberly-Clark - Amie Turrill Owens, Reebok - Daren K. Herbert, Turtle Wax | Beyond the Trends: Authoring Strategic Innovation Platforms that Transform Business Ralph Blessing, GfK Strategic Innovation | Innovation Takes Flight: Southwest Airlines & Spigit Angela Vargo, Southwest Airlines Moderated by: Paul Pluschkell, Spigit | Road To Beijing Shawn McDowell, Converse, Inc. |  | How Do You Get People Involved? (Motivators, Incentives & Rewards) - Rami Levy, Motorola - Ramin Heydarpour, Avery Dennison - Greg Piche, Clorox | Making Trends Actionable - Jeff Pierce & Alan Rosen, Pitney Bowes - Tom LaForge, Coca-Cola - Ville Tikka, Nokia USA | How Can We Change The Rules? - Tom Shottes, OSRAM Opto Semiconductors, Inc. - Susan Ward, ITECS - Steven Gonzalez, NASA - Mary Jo Frederich, IBM | The New Role Of GE Healthcare’s Global Design Organization As A Strategic Growth Resource - Erik Kemper, Emil Georgiev & Eric Longman, GE Healthcare | | | 6:00 Cocktail Reception in the Pavilion brought to you by Kindling |
| Wednesday , May 5. 2010 | | | 8:45 Opening Remarks | | | 9:00-10:45 Moving Beyond the Core: New Business Model Creation | 11:15 -1:00 Inspiring Innovation: Re-Energizing You, Your Team And Your Organization | 2:00-3:45 Measurement & Metrics: The Power Of Continuous Feedback | | KEYNOTES | 9:00 Vijay Govindarajan Prof. of International Business & Founding Director, Tuck's Center for Global Leadership | 11:15 Teresa Amabile
Author & Professor, Harvard Business School | 2:00 Joey Fitts Co-Author, Drive Business Performance: Enabling Culture of Intelligent Execution | | | 10:00 REED Sessions Begin | 12:15 REED Sessions Begin | 3:00 REED Sessions Begin |  | Using “Affordable Loss” to Reframe Innovation Investments Jacqueline LeSage Krause, The Hartford One Small Step For A Product, One Giant Leap For Possibilities - Push The Edge Arthur E. (Ned) Uber III, Medrad Additional Storytellers TBA | Inspiring Innovation Robert G. Wolf & GlaxoSmithKline Consumer Healthcare Sandra X. Lionetti, former, GlaxoSmithKline Consumer Healthcare | The Innovation Nation And How We Apply Metrics Michael Duke, Wells Fargo Metrics Related To Establishing An Innovation Group Within Your Company Chris Colson, Equifax Key Measurement Traps & 15 Potential Innovation Metrics Companies Can Use Elizabeth Altman, Motorola’s Mobile Devices |  | Establishing Successful Business Models: The Amway Transformation Candace S. Matthews, Amway | Trust or Bust Joetta Gobell, Nissan North America | Measuring Product Knowledge Not Project Tasks Terry Barhart, Pfizer |  | New Business Model Innovation In A New Economy - Interactive Ideation Sessionx Mike Maddock, Maddock Douglas | Conversation With Teresa Amabile | Discover High-Beam Headlights for Innovation Planning Paulette Kish, TNS Landis
|  | Organizational Structures for Business Model Development - Susan Harman, Intuit - Geoff Zoeckler, Birds Eye Foods
Stay tuned - additional panelists TBA! | GET INVOLVED! Contact Lisa Deutsch at 646.895.7482 or via email at ldeutsch@iirusa.com | Are There Such Things As Innovation Inhibitors? - Leighton Cooper, Alcoa - Brian Glassman, International Journal of Innovation Science - Tom Granzow, Herman Miller - Roger Miller, Former, La-Z-Boy | | | 4:00 Closing Keynote: Optimism Can Take You Anywhere Bert Jacobs, Founder, Life is good | | | 4:45 FEI 2010 Concludes |
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