Information Management and Access

Key Issues:
• Understand the distinction between traditional and business taxonomies.
• Recognize the importance and purpose of a taxonomy within an enterprise portal or other knowledge
management tool.
• Learn the best practices for successful implementation and adoption.
• Gain insight on how to begin your organization’s own taxonomy and metadata design projects.

Key Issues:
• Ideas on capturing what the business really wants and needs and how to best communicate with IT
• Insights on how to improve your portal design and deliver innovative content
• Lessons learned aligning IT with the business on a vision and actionable requirements
• Understanding of how existing IT application and information assets can be tapped for additional value
• Examples of how to ensure business results and benefits
• Inputs for your organization IT architecture roadmap

Key Issues:

Key Issues:
• Leveraging business demographics: meeting individual needs while managing at the group level
• Targeting content works pretty well for the leaves , but how do you manage the branches (authorizing
upside-down)

Key Issues:
• The importance of metadata in search • Tuned search
• Faceted search • Auto-categorization & Clustering
• Disambiguation

Key Issues:
• The importance of common services
• Don’t just ask a couple of questions and start to building solutions
• Start small, deliver quickly and highlight the success stories
• Innovation is a team sport

Key Issues:
• Attendees will be able to communicate the value of an Enterprise Search solution
including systems maintainability, user experience, and return on investment.
• Attendees will understand how to respect security across disparate data sources.
• Attendees will learn how to use Enterprise Search for any and all read-only
applications within their enterprise.

Key Issues:
• Technology selection is a key decision - so have solid evaluation criteria
• A strong taxonomy and UI design can make even a low-tech portal highly valuable
• Creating a roadmap to incorporate emerging technologies smooth the launch
• Executive sponsorship and a comprehensive governance plan is critical

If you would like to present during this session please contact Susan Cook at scook@iirusa.com or 212-661-3500 x 3285

Key Issues:
• Developing the portal strategy
• Fostering a culture of design innovation within the sponsoring organization
• Crafting the optimal consumer experience
• Telling rich and compelling stories