Welcome
Next-generation strategies for owning the customer experience across all channels.
We know your budget is limited…
but your professional development doesn’t have to be.
In just 3 days out of the office, with only 1 travel spend,
get 4 marquee conferences, for the price of 1
- UPDATED AGENDA: Highlights include interactive sessions from Dell, Hilton, and Wachovia.
- SAVE ON ATTENDING: New discounts including limited time free hotel, travel, and meal offers.
- RETURN ON ATTENDANCE TOOL: Tool-kit to ensure enough contact, ideas, and information value are achieved.
- ATTENDEE LIST: See which of your competitors are investing in their future… and in YOUR customers.
- AT&T ORGANIZATIONAL TRANSFORMATION: Insights from John Cushman, VP, eSales & Service.
| Special On-Site Book Signing | |||
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James R. Lucas, Author, Fatal Illusions: Shredding a Dozen Unrealities That Can Keep Your Organization From Success |
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| Speakers Making Headlines! | |||
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Lynn Hunsaker, Author, The Importance of Customer Experience in a Down Economy offers new tutorial podcast .. |
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Brett Yormark, CEO, NJ NETS on Fox Business talks reinventing customer experiences… |
Find YOUR balance between cost containment and greater customer connectivity.
Customer, UNinterrupted is a senior level forum for customer operations career professionals to develop a strategy for delivering consistent service experiences across multiple channels.
In challenging economic times, understanding your customers to create WOW experiences will serve as your key differentiator.