Thursday, March 27th, 2008 | 9:45AM-10:45AM
Radar On -Antenna Up! Fulfilling Customers’ Unexpressed Wishes
Jeff Hargett, Corporate Director of The Ritz-Carlton Leadership Center, THE RITZ CARLTON HOTEL COMPANY, LLC
Learn from the experts who used the customer service to set them apart and launched a brand name synonymous with its world class service.
Learning Objectives:
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