| Why You Should Attend- Gain market share in the hottest communities by following Target's lead in creating a relevant campaign for Facebook.
- Transform your customer community into a database for product innovation by following Campbell's breakthrough strategy.
- Leverage United Airlines' original research behind how community size affects participation.
- Uncover the top 10 strategies to find, drive, and reward customer engagement by utilizing Microsoft's Influencer Strategy.
- Develop the skill-set to become a successful community manager with insights from PC World and Mac World.
- Improve your corporate blog By Building sustainable relationships with the help of Dell.
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