CDHC EXPO CONFERENCE DAY TWO: Tuesday, March 4, 2008

Welcome and Opening Remarks

General Session SPONSORED BY

• What is CDHC today, how does it really compare with other options?
• Ensuring global coverage
• Optimizing service, education, and plan information delivery
• Managing privacy and records
• Bolstering adoption leveraging key stakeholders and success stories

As an employer considering a consumer-directed health plan, it's imperative to staying abreast of the latest regulatory changes from the US Treasury and Internal Revenue Service. In this session, you'll hear the latest regulatory updates and pending concerns.

Karen L. Garrett, Counsel, BRYAN CAVE LLP

Kathleen Reardon, Counsel, BRYAN CAVE LLP

The benefits of consumer-driven health care have yet to fully resonate with the public at large, and with health care topping the list of American's domestic concerns in a Presidential election year, all stakeholders – insurance companies, benefits consultants, TPAs, physicians, plan providers, and employers – must do a better job of not only communicating the benefits of CDHC, but illustrating how customer choice isn't a burden, but an empowering tool enabling them to not only save money, but ensure better care for them and their families.

Don Mazzella, Editorial Director, INFORMATION STRATEGIES INC.

Mark O'Leary, SVP, TSYS HEALTHCARE

Vik Kashyap, Chairman and Founder, CANOPY FINANCIAL

Steven R. Gerst, MD, CEO, PLAN SERVICE PROVIDERS

Price transparency, individualized benefit information, claim adjudication, and provider payment activity must be made available in real time at the point of care for consumers to willingly adopt a new health care model. However, creating a real-time information process and infrastructure requires careful coordination between all stakeholders, including members, card brand networks, processors, PBMs, pharmacies, providers, health plans, TPAs, solution providers, and financial institutions. Discussion on Auto-Substantiation and IIAS deadlines and compliance will also be covered in this session.

Robyn Bartlett-Andersen, General Manager, Healthcare, FIRST DATA

Zahoor Elahi, METAVANTE

Lunch For Conference Attendees and Speakers SPONSORED BY

General Session Sponsored by

Utilizing Proven Due Diligence and Vendor Selection Criteria for Successful CDHC Plan Rollouts For most employers, making sense of the myriad plans, providers, products, and vendors can be a daunting challenge. In this session, you'll hear employers who are using a CDHC plan discuss the various products in the market and in the pipeline, the criteria they used to evaluate and select vendors, and insight into how they worked with their vendors to successfully roll out their programs. Some of the key topics to be discussed include:

• New product offerings, such as "stacked cards"
• Analyzing commission structures to ensure incentives match the desired program objectives
• Identifying the proper metrics to make sure the plan design, technology platform, and payment processes match the needs of your organization
• Methods for assessing employer and employee support capabilities of your vendor

Moderator:

Don Mazzella, Editorial Director, INFORMATION STRATEGIES INC.

Craig Keohan, President, FIRST HORIZON MSAVER

Terry Hunter, HC ENTERPRISES

Wellness and disease-management programs have been shown to positively impact the health of both employees and their respective employers. However, wellness plans must be strategically developed to make it easy for employees to enroll, stay with the program, and must deliver real benefits to both employees and employers. In this session, you'll hear industry best practices for:

• Identifying the plans and programs that yield optimal results on overall employee satisfaction, health, and productivity
• Building an integrated program with all stakeholders, including health and wellness consultants, insurance plans, and human resources administrators
• Selecting metrics that accurately measure employee usage and the related financial impact
• Determining the best financial incentives to spur adoption and methods for optimizing the cost/benefit ratio, and ensuring they adhere to all legal regulations
• Strategies for integrating wellness and disease management programs into your CDHC program, and communicating the benefits to employees
• Ensuring your wellness and disease plans are in compliance with federal and state laws (HIPAA privacy laws; ADA, state laws, etc.)

Linda Moon, Manager, Health Promotion/Wellness, TEXAS INSTRUMENTS

Michael Dermer, President, INCENT ONE

Andy Radlow, VP, ECOUNT

For the consumer-driven healthcare to really gain traction, it’s imperative that consumers and employers adopt and use healthcare spending accounts. In this session, you’ll hear discussion on the various spending account solutions, and methods for deploying them to employers and individuals.

Duane White, Group Executive, TSYS HEALTHCARE
Craig Keohan, President, FIRST HORIZON MSAVER
Kendall Hall, Manager Card Services, FBMC

• Understanding the administrator's reasoning to offering HRAs and HSAs, beyond FSAs
• Understanding proper due diligence and vendor selection criteria to selected the right partners including an HSA custodian and card vendor to ensure a top-quality offering
• Methods for managing vendors to coordinate a smooth, multiaccount product implementation

Moderator:

Chris Byrd, EVP, EVOLUTION BENEFITS

Panelists:

Brian Meharry, President and Chief Operating Officer, MANGROVE EMPLOYER SERVICES

Jill Kelly, CPA, SVP Health Care Division, THE BANCORP BANK

Sponsored by

Recognizing excellence in prepaid programs and service, the Winners of the 2008 Paybefore Awards will be announced at this exciting Gala. Check www.prepaidcardexpo.com for Awards Submission criteria and deadlines.

Create Your Personalized Expo

• Increase CDHC plan adoption rates through effective education

• Design and deploy wellness programs your employees will actually use
• Plus! Choose the right CDHC plan for your employees and the bottom line

• Creating price transparency and streamlining claims adjudication to build consumer trust

• Define stakeholders' optimal roles and responsibilities to ensure a streamlined CDHC plan
• Plus! Managing technical integration issues to create a streamlined, cost-efficient CDHC offering

• Leveraging Internet and Web-based health information to help you make the right healthcare and financial decisions

• Making sense of regulatory updates and legal issues to ensure plan compliance

• Identify the Market's Drivers, Challenges, and Opportunities to help you select partners, vendors, and targets