| Agenda Day TwoThursday, November 20, 2008 | 8:10 | Day One Recap from the Chairman Mike Burtha, President, APPLIED COLLABORATIVE STRATEGIES | | 8:15 | Keynote The Magic of TeamworkPat Williams, Author & Senior Vice President, ORLANDO MAGIC | | 9:15 | Keynote Accelerating Fast: HR Systems and OperationsSunil Chandra, HR Technology and Operations Director, GOOGLE | | 10:15 | Networking Break | | 10:45 | Shaping Behaviors Connecting KM to Front Line Execution Using Viral Marketing to Improve Knowledge Based Client Services Sloane Menkes, Principal, PRICEWATERHOUSECOOPERS LLC Denise Lee, CKM, Knowledge Management Senior Consultant, PRICEWATERHOUSECOOPERS LLC | | 11:30 | Transform your Team Swarmcreativity - Don’t be a Star, be a Galaxy! Peter A. Gloor, Research Scientist, MIT CENTER FOR COLLECTIVE INTELLIGENCE | | 12:15 | Lunch | | 1:30 | Leadership Involvement Gaining Buy-in through Personal Productivity Coaching Angela Bowie, Director, Knowledge Deployment, ERNST & YOUNG CENTER FOR BUSINESS KNOWLEDGE David Cable, Learning Manager, Knowledge Deployment, ERNST & YOUNG CENTER FOR BUSINESS KNOWLEDGE | | 2:15 | Effective Internal and External Collaboration The Collaboration Center: A Single Location for Tools, Tips, and Training for Effective Collaboration Karen J. Lekowski, Knowledge Management Project Manager, JOHN DEERE | | 3:00 | losing Keynote Cross Generational Knowledge Retention: What’s Next Generational Knowledge Transfer – Getting and Staying Relevant At All Ages Kent Greenes, former Head of KM BP and Chief Knowledge Officer for SAIC | | 3:45 | The Conclusion of Braintrust | |